Job Description
We're now recruiting for a Security Valet Officer to join us at one of our developments in East London, Pan Peninsula!
What you should know
Ballymore is a family owned business, with over 40 years in establishment – we are remarked as an innovative and dynamic property developer citing over 80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Security Valet Officer to join us at Pan Peninsula in contributing to our vision.
Important to note
Hours: 56 hours per week, working 4 on 2 off (days and nights): 7:00 - 19:00 or 19:00 - 7:00.
Location: E14, Canary Wharf
Rate of pay: £14.48 per hour
What you'll do
- Always maintain a safe environment for all people in the estate, including a constant Security presence.
- Park residents vehicles on the car stacker at their request, and locate vehicles/deliver them to the allocated point on site.
- Ensure all vehicles parked are assessed for previous damage.
- Carry out regular checks of the car stackers to esnure all are in working order and kept up to date.
- Meeting and greeting all residents, guests and clients around the estate.
- Communicate with Concierge and assist with smooth running of the site.
- Ensure any unusual behaviour recorded is followed up, calling the police if necessary.
- Communicate with control regularly and ensure there is a quick response to any incident.
- To include building rounds & PES patrols of the site, in the daily tasks.
- Correct reporting of any Security / Health and Safety issues or incidents and archiving of all onsite records, including police liaison.
- Maintain a safe environment for all people in the estate at all times.
- Ensure that all requests & enquiries (both in person and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
- Provide a bespoke 5-star service to residents with tasks and individual requests dealt with in an efficient and timely manner.
- Reporting of any accidents within the accident report book. All serious incidents are to be escalated to management immediately.
- Maintain confidentiality at all times concerning residents and Ballymore business and its personnel.
- Give clear and precise up to date information during and at the end of the shift highlighting any event that has occurred, any forthcoming events together with a clear and precise hand over of any vehicles in the car park.
- Ensure that all firefighting apparatus is accounted for and maintained.
*A full job description will be provided upon shortlisting.
What you'll need to be successful
- SIA Licence.
- Previous experience in a Security role.
- Good communication skills.
- UK Driving Licence - Required
Ballymore operates as an equal opportunities employer.