Post Room Operative

• To ensure that all delivery/dispatch requests and enquiries (both in person, via email and by telephone) are dealt with efficiently in a timely and professional manner adhering to the relevant process and movement log sheet on every occasion.

• To implement Health & Safety for Post room operations, adhering to current SOP’s and legislation.

• To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken.

• Ensure that work areas are always kept clean & tidy reporting any defects immediately.

• To ensure the Post Room is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner.

• Meeting and greeting all residents/ couriers politely on drop off and collection of mail
• Receiving and safekeeping of all parcels / registered mail, carrying out regular audits.
• Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection.
• Making out postal slips ready for delivery into resident’s post-boxes & the accurate recording of them ready for residents to sign for upon collection.
• Correct issuing of parcels / registered mail as per SOP’s.
• Receipt & Issue of residents’ dry cleaning/laundry ensuring relevant paperwork completed.

What you'll need to be successful

• Good organisational skills

• Knowledge and experience of software systems to aid with front of house and security

• Good verbal communication and written skills

• Prior experience in a customer service focused role

What now?

Very simply - Apply!

Email Address: talent@ballymoream.com

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*Ballymore operate as an equal opportunities employer.